FAQs
Let us put your mind at rest. Please do get in touch if you have any other questions.
We keep lost property items for a maximum of 1 week before giving them to charity. In order to return them we ask you to arrange a collection using the Royal Mail website. They will be able to collect the item from CYE and get it to you. Please contact the office to arrange this.
For your child to have the best and safest time possible with us, it is important that you alert us to anything you think we need to know about their needs. There are very few things that we haven't come across before and our staff are excellent at discreetly supporting, encouraging and keeping an eye out for whatever help is needed.
Christian Youth Enterprises is a Christian charitable organisation. Everyone who works at the Centre (and board of Trustees) shares the Christian faith. Whilst we believe that this is the foundation to what we do and why we do it, we are understanding and respectful of everyone's beliefs and views, whatever these are. Our aim is to share what we believe with our guests in a relevant, engaging and exciting way and encourage our guests to think about and share what they believe too.
Our age ranges are there for safety reasons, and to maximise enjoyment for all our guests. However, we run a 3 month +/- policy, so if your child is 3 months too young, or too old, then you can contact the office to book them on. For example, if your 8 year old child wanted to come to a 9-12 year old event in April, they would need to be turning 9 by July of that year. The only exception to this is that 8 is our lowest age (except for Ignite Sleepover and 'all-age' events such as families weekends). 7 year olds cannot be booked on to events, even if they'll be 8 years old in 3 months.
Bookings need to be made online and are not complete until valid deposit payment has been received by the Centre. Do call the office if you have any questions.
All of our staff have up-to-date First Aid qualifications and are competent at dealing with minor emergencies. If it is deemed necessary to seek further help then a child can be taken to either Southbourne Surgery or St Richard's Hospital in Chichester.