FAQs
Let us put your mind at rest. Please do get in touch if you have any other questions.
We have a CYE shop which sells things like CYE caps, keyrings, pens etc. We normally recommend about £5-10 spending money for a residential stay. Please do not send your child with sweets or snacks as they will have plenty of food (including amazing home-made cake) whilst they're here!
Unless it's really urgent, we encourage them not to. Very few children miss their families to the extent that they need to talk with them while they're with us. However we would, of course, facilitate this in a situation where it was necessary.
Yes, all staff and volunteers are DBS checked. If you would like to discuss anything to do with our Child Protection Policy, please contact the office.
We keep lost property items for a maximum of 1 week before giving them to charity. In order to return them we ask you to arrange a collection using the Royal Mail website. They will be able to collect the item from CYE and get it to you. Please contact the office to arrange this.
Sorry but this is not possible. We cannot look after children outside of event hours unless under exceptional circumstances and with prior agreement. If you arrive early you can wait in the car or we can highly recommend a walk around to Cobnor Point along the coastal path – walk out of the car park and you will see a public footpath sign on your left, follow this!
We require that children and staff alike MUST wear a properly fitting buoyancy aid before being allowed near the water (from the jetty onwards). Buoyancy aids will keep a person completely afloat until they are attended to, regardless of whether they can swim or not. If your child has any concerns over being on the water, let us know beforehand and we will make sure that both you and they are reassured and communicated with accordingly.