FAQs
Let us put your mind at rest. Please do get in touch if you have any other questions.
If they come with an organised group (school, youth group etc.) then any insurance will be arranged by the group prior to booking. If the child attends one of CYE's calendar events then the Centre has a £10m Public Liability policy in force – details of which are available upon request. Since personal belongings aren't covered by CYE, we strongly advise that parents ensure these are covered either by their existing household insurance or that a specific policy to cover their time at the Centre is taken out. A policy can be purchased from Access Insurance. Tel: 020 8651 7420.
Please investigate our Bursary Fund! It's there for people who wouldn't be able to come to our events for financial reasons. We endeavor to remove as many barriers as possible from people being able to come to CYE. The process is discrete and confidential and CYE may be able to cover up to 40% of the fees for young people under 25. You can read more about the Bursary fund here. If you want to apply, Download the form and send it to bursary@cye.org.uk.
If it's a residential stay they will still benefit hugely from being away with their friends. We will accommodate them as much as possible to ensure that they still get the full CYE experience. For example, a child with an arm in plaster might accompany one of the instructors in a Safety boat for the afternoon. If your child is on a specific sailing or paddling course and their injury means they cannot participate, please call us to discuss the options (most likely we'll offer for you to defer their place to another course)
Sorry but this is not possible. We cannot look after children outside of event hours unless under exceptional circumstances and with prior agreement. If you arrive early you can wait in the car or we can highly recommend a walk around to Cobnor Point along the coastal path – walk out of the car park and you will see a public footpath sign on your left, follow this!
CYE is a not-for-profit charity. While we receive financial donations from generous supporters, and through grants from trusts, we are unable to cover the cost of running CYE using these gifts alone. Each year we need to ensure we cover the remaining costs which include training, insurance, equipment, site maintenance, staffing, kit replenishment, as well as food, electricity and all the other costs which go with providing excellent quality events. We try to keep these fees as low as possible. Please be reassured that we only increase our fees so we can ensure our site, staff and equipment offer you and all our guests an irresistible and unique experience.
We have an amazing catering team who produce delicious, child-friendly, fresh food. Whilst we will always accommodate dietary requirements (allergies, vegetarian, vegan etc) we cannot accommodate individual preferences. The variety within each meal should mean that even the fussiest of eaters will be catered for.
