FAQs
Let us put your mind at rest. Please do get in touch if you have any other questions.
For your child to have the best and safest time possible with us, it is important that you alert us to anything you think we need to know about their needs. There are very few things that we haven't come across before and our staff are excellent at discreetly supporting, encouraging and keeping an eye out for whatever help is needed.
Yes, all staff and volunteers are DBS checked. If you would like to discuss anything to do with our Child Protection Policy, please contact the office.
Christian Youth Enterprises is a Christian charitable organisation. Everyone who works at the Centre (and board of Trustees) shares the Christian faith. Whilst we believe that this is the foundation to what we do and why we do it, we are understanding and respectful of everyone's beliefs and views, whatever these are. Our aim is to share what we believe with our guests in a relevant, engaging and exciting way and encourage our guests to think about and share what they believe too.
Our age ranges are there for safety reasons, and to maximise enjoyment for all our guests. However, we run a 3 month +/- policy, so if your child is 3 months too young, or too old, then you can contact the office to book them on. For example, if your 8 year old child wanted to come to a 9-12 year old event in April, they would need to be turning 9 by July of that year. The only exception to this is that 8 is our lowest age (except for Ignite Sleepover and 'all-age' events such as families weekends). 7 year olds cannot be booked on to events, even if they'll be 8 years old in 3 months.
This will probably be possible. You will be asked on your booking form if your child would like to share a cabin with anyone in particular. In all cases we will try to accommodate these important requests but ultimately we can't guarantee we'll be able to.
We require that children and staff alike MUST wear a properly fitting buoyancy aid before being allowed near the water (from the jetty onwards). Buoyancy aids will keep a person completely afloat until they are attended to, regardless of whether they can swim or not. If your child has any concerns over being on the water, let us know beforehand and we will make sure that both you and they are reassured and communicated with accordingly.