FAQs
Let us put your mind at rest. Please do get in touch if you have any other questions.
If they come with an organised group (school, youth group etc.) then any insurance will be arranged by the group prior to booking. If the child attends one of CYE's calendar events then the Centre has a £10m Public Liability policy in force – details of which are available upon request. Since personal belongings aren't covered by CYE, we strongly advise that parents ensure these are covered either by their existing household insurance or that a specific policy to cover their time at the Centre is taken out. A policy can be purchased from Access Insurance. Tel: 020 8651 7420.
Unless it's really urgent, we encourage them not to. Very few children miss their families to the extent that they need to talk with them while they're with us. However we would, of course, facilitate this in a situation where it was necessary.
This will probably be possible. You will be asked on your booking form if your child would like to share a cabin with anyone in particular. In all cases we will try to accommodate these important requests but ultimately we can't guarantee we'll be able to.
Yes. We will need written confirmation from the child's parents / guardian so that we can sign them out at the end of the event.
We have a CYE shop which sells things like CYE caps, keyrings, pens etc. We normally recommend about £5-10 spending money for a residential stay. Please do not send your child with sweets or snacks as they will have plenty of food (including amazing home-made cake) whilst they're here!
Please investigate our Bursary Fund! It's there for people who wouldn't be able to come to our events for financial reasons. We endeavor to remove as many barriers as possible from people being able to come to CYE. The process is discrete and confidential and CYE may be able to cover up to 40% of the fees for young people under 25. You can read more about the Bursary fund here. If you want to apply, Download the form and send it to bursary@cye.org.uk.
