What to expect during your visit

Our age ranges are there for safety reasons, and to maximise enjoyment for all our guests. However, we run a 3 month +/- policy, so if your child is 3 months too young, or too old, then you can contact the office to book them on. For example, if your 8 year old child wanted to come to a 9-12 year old event in April, they would need to be turning 9 by July of that year. The only exception to this is that 8 is our lowest age (except for Ignite Sleepover and 'all-age' events such as families weekends). 7 year olds cannot be booked on to events, even if they'll be 8 years old in 3 months.

This will probably be possible. You will be asked on your booking form if your child would like to share a cabin with anyone in particular. In all cases we will try to accommodate these important requests but ultimately we can't guarantee we'll be able to.

Christian Youth Enterprises is a Christian charitable organisation. Everyone who works at the Centre (and board of Trustees) shares the Christian faith. Whilst we believe that this is the foundation to what we do and why we do it, we are understanding and respectful of everyone's beliefs and views, whatever these are. Our aim is to share what we believe with our guests in a relevant, engaging and exciting way and encourage our guests to think about and share what they believe too.

We require that children and staff alike MUST wear a properly fitting buoyancy aid before being allowed near the water (from the jetty onwards). Buoyancy aids will keep a person completely afloat until they are attended to, regardless of whether they can swim or not. If your child has any concerns over being on the water, let us know beforehand and we will make sure that both you and they are reassured and communicated with accordingly.

If they come with an organised group (school, youth group etc.) then any insurance will be arranged by the group prior to booking. If the child attends one of CYE's calendar events then the Centre has a £10m Public Liability policy in force – details of which are available upon request. Since personal belongings aren't covered by CYE, we strongly advise that parents ensure these are covered either by their existing household insurance or that a specific policy to cover their time at the Centre is taken out. A policy can be purchased from Access Insurance. Tel: 020 8651 7420.

Please investigate our Bursary Fund! It's there for people who wouldn't be able to come to our events for financial reasons. We endeavor to remove as many barriers as possible from people being able to come to CYE. The process is discrete and confidential and CYE may be able to cover up to 40% of the fees for young people under 25. You can read more about the Bursary fund here. If you want to apply, Download the form and send it to bursary@cye.org.uk.